SOC 43-5032
Dispatchers, Except Police, Fire, and Ambulance
Risk Score
โ ๏ธ66/100
High Risk
US Employment
๐ฅ211,000
Total workers
Median Wage
๐ฐ$49K
$35K โ $76K
Projected Growth
๐-0.9%
2023-2033 (BLS)
GenAI Exposure
๐ค53/100
Moderate exposure
๐ก Dispatchers, Except Police, Fire, and Ambulance face a risk score of 66/100 โ 22 points above the national average of 44. With 53/100 GenAI exposure, this occupation faces significant pressure from AI tools despite weak projected growth. See our methodology โ
๐ก Workers in this field earn $49K ($3K above the national median). The 3 recommended career transitions all maintain competitive wages while reducing automation exposure. Explore transition paths โ
๐ AI Impact Analysis
With a risk score of 66/100, Dispatchers, Except Police, Fire, and Ambulance faces moderate automation pressure. While tasks like ai-powered email triage and response drafting are increasingly handled by AI, the role retains significant human elements. The 211,000 workers in this occupation should focus on strengthening skills in managing sensitive interpersonal workplace situations and coordinating complex multi-party events and logistics to stay ahead. The role will likely evolve rather than disappear.
Will AI Replace Dispatchers, Except Police, Fire, and Ambulance?
Read our full analysis with verdict, risk factors, safe tasks, and career transition paths โ
โ ๏ธ Top Risk Factors
AI-powered email triage and response drafting
Robotic process automation of data entry workflows
Smart form extraction replacing manual data processing
AI scheduling and calendar management assistants
๐ก๏ธ Tasks Safe from Automation
Managing sensitive interpersonal workplace situations
Coordinating complex multi-party events and logistics
Exercising discretion in ambiguous administrative decisions
๐ Task Automation Breakdown
Based on O*NET task analysis and GenAI exposure scoring. Shows the estimated proportion of this occupation's core tasks that are automatable by current AI, augmented by AI tools, or require essential human skills.
๐ O*NET Task Profile
Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
Prepare daily work and run schedules.
Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
Receive or prepare work orders.
๐ป Technology Skills
Mobile location based services software
Aviation ground support software
Customer relationship management CRM software
Computer aided design CAD software
Helpdesk or call center software
๐ Key Knowledge Areas
Customer and Personal Service
Public Safety and Security
Administration and Management
Administrative
English Language
๐ vs National Average
National avg: $46K
National avg: 44/100
National avg: 38/100
National avg: 3.7%
๐ Career Transition Paths
| Occupation | Risk | Wage | Overlap |
|---|---|---|---|
| Supervisors of Office and Administrative Support Workers | 23 | $66K | 71% |
| Advertising, Marketing, Promotions, Public Relations, and Sales Managers | 16 | $145K | 65% |
| Lawyers, Judges, and Related Workers | 17 | $144K | 63% |