SOC 43-4081
Hotel, Motel, and Resort Desk Clerks
Risk Score
โ ๏ธ70/100
High Risk
US Employment
๐ฅ261,430
Total workers
Median Wage
๐ฐ$34K
$27K โ $45K
Projected Growth
๐+3.7%
2023-2033 (BLS)
GenAI Exposure
๐ค76/100
High exposure
๐ก Hotel, Motel, and Resort Desk Clerks face a risk score of 70/100 โ 26 points above the national average of 44. With 76/100 GenAI exposure, this occupation faces significant pressure from AI tools despite strong projected growth. See our methodology โ
๐ก Workers in this field earn $34K. The 3 recommended career transitions all maintain competitive wages while reducing automation exposure. Explore transition paths โ
๐ AI Impact Analysis
With a risk score of 70/100, Hotel, Motel, and Resort Desk Clerks faces significant automation pressure. Key threats include large language model automation of analysis tasks and automated invoice and expense processing. The 261,430 Americans in this role should actively develop skills in exercising discretion in ambiguous administrative decisions and coordinating complex multi-party events and logistics to remain competitive. Workers who proactively adapt will find new opportunities even as traditional tasks are automated.
Will AI Replace Hotel, Motel, and Resort Desk Clerks?
Read our full analysis with verdict, risk factors, safe tasks, and career transition paths โ
โ ๏ธ Top Risk Factors
Large language model automation of analysis tasks
Automated invoice and expense processing
Chatbot displacement of customer-facing interactions
Automated data interpretation and insight generation
๐ก๏ธ Tasks Safe from Automation
Exercising discretion in ambiguous administrative decisions
Coordinating complex multi-party events and logistics
Handling confidential and politically sensitive information
๐ Task Automation Breakdown
Based on O*NET task analysis and GenAI exposure scoring. Shows the estimated proportion of this occupation's core tasks that are automatable by current AI, augmented by AI tools, or require essential human skills.
๐ O*NET Task Profile
Greet, register, and assign rooms to guests of hotels or motels.
Contact housekeeping or maintenance staff when guests report problems.
Issue room keys and escort instructions to bellhops.
Make and confirm reservations.
Verify customers' credit, and establish how the customer will pay for the accommodation.
๐ป Technology Skills
Facilities management software
Instant messaging software
Financial analysis software
Web page creation and editing software
Data base user interface and query software
๐ Key Knowledge Areas
Customer and Personal Service
English Language
Public Safety and Security
Administrative
Computers and Electronics
๐ vs National Average
National avg: $46K
National avg: 44/100
National avg: 38/100
National avg: 3.7%
๐ Career Transition Paths
| Occupation | Risk | Wage | Overlap |
|---|---|---|---|
| Supervisors of Office and Administrative Support Workers | 23 | $66K | 79% |
| Education Administrators, All Other | 21 | $89K | 63% |
| Advertising, Marketing, Promotions, Public Relations, and Sales Managers | 16 | $145K | 58% |