SOC 43-5031
Public Safety Telecommunicators
Risk Score
โ ๏ธ56/100
Elevated
US Employment
๐ฅ101,140
Total workers
Median Wage
๐ฐ$51K
$36K โ $78K
Projected Growth
๐+3.5%
2023-2033 (BLS)
GenAI Exposure
๐ค78/100
High exposure
๐ก Public Safety Telecommunicators face a risk score of 56/100 โ 12 points above the national average of 44. With 78/100 GenAI exposure, this occupation faces significant pressure from AI tools despite strong projected growth. See our methodology โ
๐ก Workers in this field earn $51K ($4K above the national median). The 3 recommended career transitions all maintain competitive wages while reducing automation exposure. Explore transition paths โ
๐ AI Impact Analysis
With a risk score of 56/100, Public Safety Telecommunicators faces moderate automation pressure. While tasks like ai-generated written content replacing manual drafting are increasingly handled by AI, the role retains significant human elements. The 101,140 workers in this occupation should focus on strengthening skills in coordinating complex multi-party events and logistics and handling confidential and politically sensitive information to stay ahead. The role will likely evolve rather than disappear.
Will AI Replace Public Safety Telecommunicators?
Read our full analysis with verdict, risk factors, safe tasks, and career transition paths โ
โ ๏ธ Top Risk Factors
AI-generated written content replacing manual drafting
Intelligent document processing and OCR automation
AI scheduling and calendar management assistants
AI summarization replacing manual report compilation
๐ก๏ธ Tasks Safe from Automation
Coordinating complex multi-party events and logistics
Handling confidential and politically sensitive information
Building trust-based relationships with executives
Managing sensitive interpersonal workplace situations
๐ Task Automation Breakdown
Based on O*NET task analysis and GenAI exposure scoring. Shows the estimated proportion of this occupation's core tasks that are automatable by current AI, augmented by AI tools, or require essential human skills.
๐ O*NET Task Profile
Provide emergency medical instructions to callers.
Question callers to determine their locations and the nature of their problems to determine type of response needed.
Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.
Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information, and after-hours calls for departments within a city.
Relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.
๐ป Technology Skills
Data base user interface and query software
Helpdesk or call center software
Office suite software
Geographic information system
Mobile messaging service software
๐ Key Knowledge Areas
Public Safety and Security
Law and Government
English Language
Telecommunications
Customer and Personal Service
๐ vs National Average
National avg: $46K
National avg: 44/100
National avg: 38/100
National avg: 3.7%
๐ Career Transition Paths
| Occupation | Risk | Wage | Overlap |
|---|---|---|---|
| Supervisors of Office and Administrative Support Workers | 23 | $66K | 81% |
| Advertising, Marketing, Promotions, Public Relations, and Sales Managers | 16 | $145K | 65% |
| Lawyers, Judges, and Related Workers | 17 | $144K | 63% |