49
/100

SOC 15-1231

Computer Network Support Specialists

ElevatedFrey/Osborne: 40.0%

Risk Score

โš ๏ธ

49/100

Elevated

US Employment

๐Ÿ‘ฅ

146,450

Total workers

Median Wage

๐Ÿ’ฐ

$73K

$46K โ€“ $124K

Projected Growth

๐Ÿ“ˆ

+1.8%

2023-2033 (BLS)

GenAI Exposure

๐Ÿค–

64/100

High exposure

How we calculate these numbers โ†’

๐Ÿ’ก Computer Network Support Specialists face a risk score of 49/100 โ€” 5 points above the national average of 44. With 64/100 GenAI exposure, this occupation faces significant pressure from AI tools despite strong projected growth. See our methodology โ†’

๐Ÿ’ก Workers in this field earn $73K ($27K above the national median). The 3 recommended career transitions all maintain competitive wages while reducing automation exposure. Explore transition paths โ†’

๐Ÿ” AI Impact Analysis

With a risk score of 49/100, Computer Network Support Specialists faces moderate automation pressure. While tasks like large language model automation of analysis tasks are increasingly handled by AI, the role retains significant human elements. The 146,450 workers in this occupation should focus on strengthening skills in ethical ai oversight and bias auditing and stakeholder negotiation and requirements elicitation to stay ahead. The role will likely evolve rather than disappear.

Will AI Replace Computer Network Support Specialists?

Read our full analysis with verdict, risk factors, safe tasks, and career transition paths โ†’

โš ๏ธ Top Risk Factors

1

Large language model automation of analysis tasks

2

Machine learning model auto-tuning displacing ML engineers

3

Automated data interpretation and insight generation

4

AI summarization replacing manual report compilation

๐Ÿ›ก๏ธ Tasks Safe from Automation

โœ“

Ethical AI oversight and bias auditing

โœ“

Stakeholder negotiation and requirements elicitation

โœ“

Architecting novel systems requiring creative problem-solving

โœ“

Cross-functional collaboration on ambiguous problems

๐Ÿ“Š Task Automation Breakdown

Based on O*NET task analysis and GenAI exposure scoring. Shows the estimated proportion of this occupation's core tasks that are automatable by current AI, augmented by AI tools, or require essential human skills.

๐Ÿ“‹ O*NET Task Profile

โ€ข

Back up network data.

โ€ข

Configure security settings or access permissions for groups or individuals.

โ€ข

Analyze and report computer network security breaches or attempted breaches.

โ€ข

Identify the causes of networking problems, using diagnostic testing software and equipment.

โ€ข

Document network support activities.

๐Ÿ’ป Technology Skills

โ€ข

Document management software

โ€ข

Transaction security and virus protection software

โ€ข

Web platform development software

โ€ข

Operating system software

โ€ข

Configuration management software

๐ŸŽ“ Key Knowledge Areas

โ€ข

Computers and Electronics

โ€ข

Telecommunications

โ€ข

Customer and Personal Service

โ€ข

Engineering and Technology

โ€ข

English Language

๐Ÿ“Š vs National Average

Median Wage$73K
+$27K

National avg: $46K

Risk Score49/100
+5

National avg: 44/100

GenAI Exposure64/100
+26

National avg: 38/100

Projected Growth1.8%
-1.9%

National avg: 3.7%

๐Ÿ”„ Career Transition Paths

OccupationRiskWageOverlap
Advertising, Marketing, Promotions, Public Relations, and Sales Managers16$145K51%
Mathematicians24$122K80%
Computer Occupations26$106K76%