SOC 43-9041
Insurance Claims and Policy Processing Clerks
Risk Score
โ ๏ธ76/100
High Risk
US Employment
๐ฅ229,070
Total workers
Median Wage
๐ฐ$48K
$37K โ $73K
Projected Growth
๐-3.7%
2023-2033 (BLS)
GenAI Exposure
๐ค86/100
High exposure
๐ก Insurance Claims and Policy Processing Clerks face a risk score of 76/100 โ 32 points above the national average of 44. With 86/100 GenAI exposure, this occupation faces significant pressure from AI tools despite weak projected growth. See our methodology โ
๐ก Workers in this field earn $48K ($2K above the national median). The 3 recommended career transitions all maintain competitive wages while reducing automation exposure. Explore transition paths โ
๐ AI Impact Analysis
With a risk score of 76/100, Insurance Claims and Policy Processing Clerks faces significant automation pressure. Key threats include robotic process automation of data entry workflows and ai-generated written content replacing manual drafting. The 229,070 Americans in this role should actively develop skills in exercising discretion in ambiguous administrative decisions and coordinating complex multi-party events and logistics to remain competitive. Workers who proactively adapt will find new opportunities even as traditional tasks are automated.
Will AI Replace Insurance Claims and Policy Processing Clerks?
Read our full analysis with verdict, risk factors, safe tasks, and career transition paths โ
โ ๏ธ Top Risk Factors
Robotic process automation of data entry workflows
AI-generated written content replacing manual drafting
Chatbot displacement of customer-facing interactions
Smart form extraction replacing manual data processing
Generative AI producing marketing and creative copy
๐ก๏ธ Tasks Safe from Automation
Exercising discretion in ambiguous administrative decisions
Coordinating complex multi-party events and logistics
Handling confidential and politically sensitive information
๐ Task Automation Breakdown
Based on O*NET task analysis and GenAI exposure scoring. Shows the estimated proportion of this occupation's core tasks that are automatable by current AI, augmented by AI tools, or require essential human skills.
๐ O*NET Task Profile
Prepare insurance claim forms or related documents, and review them for completeness.
Calculate amount of claim.
Post or attach information to claim file.
Transmit claims for payment or further investigation.
Contact insured or other involved persons to obtain missing information.
๐ป Technology Skills
Accounting software
Data base user interface and query software
Instant messaging software
Medical software
Electronic mail software
๐ Key Knowledge Areas
Customer and Personal Service
Administrative
English Language
Computers and Electronics
Mathematics
๐ vs National Average
National avg: $46K
National avg: 44/100
National avg: 38/100
National avg: 3.7%
๐ Career Transition Paths
| Occupation | Risk | Wage | Overlap |
|---|---|---|---|
| Supervisors of Office and Administrative Support Workers | 23 | $66K | 76% |
| Advertising, Marketing, Promotions, Public Relations, and Sales Managers | 16 | $145K | 65% |
| Lawyers, Judges, and Related Workers | 17 | $144K | 63% |