62
/100

SOC 35-3031

Waiters and Waitresses

High RiskFrey/Osborne: 94.0%

Risk Score

โš ๏ธ

62/100

High Risk

US Employment

๐Ÿ‘ฅ

2,302,690

Total workers

Median Wage

๐Ÿ’ฐ

$34K

$19K โ€“ $63K

Projected Growth

๐Ÿ“ˆ

-0.7%

2023-2033 (BLS)

GenAI Exposure

๐Ÿค–

31/100

Moderate exposure

How we calculate these numbers โ†’

๐Ÿ’ก Waiters and Waitresses face a risk score of 62/100 โ€” 18 points above the national average of 44. With only 31/100 GenAI exposure, most core tasks remain resistant to current AI capabilities. See our methodology โ†’

๐Ÿ’ก Workers in this field earn $34K. The 3 recommended career transitions all maintain competitive wages while reducing automation exposure. Explore transition paths โ†’

๐Ÿ” AI Impact Analysis

With a risk score of 62/100, Waiters and Waitresses faces moderate automation pressure. While tasks like automated food preparation and cooking robotics are increasingly handled by AI, the role retains significant human elements. The 2,302,690 workers in this occupation should focus on strengthening skills in food presentation requiring artistic and tactile skill and hospitality and personalized guest experiences to stay ahead. The role will likely evolve rather than disappear.

Will AI Replace Waiters and Waitresses?

Read our full analysis with verdict, risk factors, safe tasks, and career transition paths โ†’

โš ๏ธ Top Risk Factors

1

Automated food preparation and cooking robotics

2

Self-ordering kiosks and mobile app displacement

3

Automated dishwashing and kitchen cleaning systems

4

AI inventory management and waste reduction

๐Ÿ›ก๏ธ Tasks Safe from Automation

โœ“

Food presentation requiring artistic and tactile skill

โœ“

Hospitality and personalized guest experiences

โœ“

Adapting to real-time dietary and allergy requests

๐Ÿ“Š Task Automation Breakdown

Based on O*NET task analysis and GenAI exposure scoring. Shows the estimated proportion of this occupation's core tasks that are automatable by current AI, augmented by AI tools, or require essential human skills.

๐Ÿ“‹ O*NET Task Profile

โ€ข

Take orders from patrons for food or beverages.

โ€ข

Check with customers to ensure that they are enjoying their meals, and take action to correct any problems.

โ€ข

Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.

โ€ข

Collect payments from customers.

โ€ข

Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.

๐Ÿ’ป Technology Skills

โ€ข

Instant messaging software

โ€ข

Point of sale POS software

โ€ข

Web page creation and editing software

๐ŸŽ“ Key Knowledge Areas

โ€ข

Customer and Personal Service

โ€ข

English Language

โ€ข

Sales and Marketing

โ€ข

Food Production

โ€ข

Administration and Management

๐Ÿ“Š vs National Average

Median Wage$34K
$-13K

National avg: $46K

Risk Score62/100
+18

National avg: 44/100

GenAI Exposure31/100
-7

National avg: 38/100

Projected Growth-0.7%
-4.4%

National avg: 3.7%

๐Ÿ”„ Career Transition Paths

OccupationRiskWageOverlap
Education Administrators, All Other21$89K67%
Advertising, Marketing, Promotions, Public Relations, and Sales Managers16$145K62%
Tour and Travel Guides27$37K55%